TRADECIDE / LEGAL DRAFT
Refund & Cancellation Policy
Draft for review. Updated 3 November 2026. Confirm the outstanding legal and checkout details before publication.
1. Automatic renewal
TRADECIDE Community Membership is a recurring paid subscription. Available periods are one month (€49), three months (€129) or six months (€245). Unless canceled, your subscription automatically renews at the end of the selected billing period. All three plans grant the same Community Access. Any applicable tax and the final purchase total must be clearly shown before payment.
2. How to cancel
Cancel future renewals at any time through Stripe Customer Portal, accessible from the TRADECIDE Discord membership application. You should not need to contact support to cancel. After cancellation, access normally remains active until the end of the period already paid for and the subscription will not renew afterward. If the portal is unavailable or you need help, email support@tradecidetrading.com. Canceling renewal does not, by itself, exercise a statutory right of withdrawal.
3. Unused membership time
We do not generally provide voluntary refunds or prorated refunds for unused portions of an active membership period after a customer cancels future renewals. Your access normally remains active until the end of the period you have already paid for.
Mandatory rights remain protected
This policy does not limit any mandatory rights you may have under applicable consumer protection law, including statutory withdrawal, refund, or remedies for services that are not provided as agreed.
4. Statutory right of withdrawal
Eligible consumers purchasing services online may have a statutory right to withdraw, generally within 14 days of concluding the contract, subject to applicable law and specific exceptions. Ongoing Community Membership is not automatically treated as non-refundable digital content. Where you expressly request a service to begin during a lawful withdrawal period, the consequences depend on the applicable rules, your legally valid requests or consents, and the service actually performed. A proportionate amount may be payable only where the legal conditions are met. Any loss of a withdrawal right requires the legally relevant conditions, information, consents and acknowledgments; merely joining Discord or using a channel does not automatically establish a valid waiver.
5. Requesting withdrawal or a refund
To exercise an applicable withdrawal right, send an unequivocal statement to support@tradecidetrading.com or to the business address below. Include your name, contact email, order or transaction reference, contract date and enough information to identify the subscription. You can use wording such as: ‘I hereby give notice that I withdraw from my contract for TRADECIDE Community Membership, concluded on [date]. My name is [name], my address is [address], and my order reference is [reference].’ Use a signature if submitting on paper. This wording is optional; any legally sufficient statement may be used. We will assess eligibility and provide any refund within the deadlines and by the methods required by applicable law.
6. Services not provided as agreed
Contact us if paid access is missing, a duplicate charge appears, or the service is not provided as agreed. We will investigate and apply appropriate statutory remedies, which may include restoring access, correcting billing, price reduction, termination or refund where legally required. This policy does not replace those rights or impose the voluntary-refund restrictions on legally required remedies.
7. Separate products and third-party processing
The paid TRADECIDE Education course on Whop is a separate product. Review the specific seller, checkout terms and applicable statutory rights for that purchase. Stripe processes Community Membership payments and provides the subscription management portal through our existing Discord membership system. Do not share passwords or full payment-card details with support.
8. Contact and review status
TRADECIDE is operated by Aleš Mísař, a sole trader / individual entrepreneur. Business address: Beckovská Vieska 628, 916 31 Kočovce, Slovakia. Business Registration Number (IČO): 57 977 381. Email: support@tradecidetrading.com. Draft updated 3 November 2026. Before publication, legal review must confirm the service classification, applicable withdrawal information, any required model withdrawal form, immediate-performance requests, checkout acknowledgments and refund-handling process. This draft does not certify the current purchase flow as compliant.